Products with the same name that are made of the same material (e.g. PPM or nylon) have exactly the same colour. To illustrate, all PPM ropes with the name 'Ocean Blue' are the same colour. Products made of different materials with a similar name do not necessarily have the same colour.

Our colours with the designation 'neon' are not luminous or reflective. The name only indicates that it is a bright colour. The only products that can actually light up have the designation 'glow in the dark'. Curious what actually does glow? Read more in our blacklight paracord guide.

Our range consists of different types of paracord:

• Nanocord - ca. 0.75 mm - 37 lbs breaking force
• 90 microcord - ca. 1.2 to 1.4 mm - 90 lbs breaking force
• 100 type I paracord - ca. 1.9 mm - 100 lbs breaking force
• 425 type II paracord - ca. 3 mm - 425 lbs breaking force
• 550 type III paracord - ca. 4 mm - 550 lbs breaking force
• 750 type IV paracord - ca. 4.2 mm - 750 lbs breaking force
• 1250 type V paracord - ca. 6 mm - 1250 lbs breaking force

The most commonly used paracord for knotting bracelets is paracord 550 type III. Paracord 100 type I is often used as accessory cord for whipping techniques, for example.

Paracord type III is a cord about 4 mm thick with a core of seven threads, each consisting of two strands. This cord is mainly used for creative purposes, such as knotting bracelets or dog collars and leashes.

Mil-spec paracord type III is also about 4 mm thick, but has a core of seven threads, each consisting of three strands. This type is stronger but also more flexible than the "normal" type III paracord. The US Army uses this cord because it meets military supply standards set under the code Mil-C-5040H. This cord is an excellent choice for use in outdoor sports.

The number you add to your cart will be received in one piece in metres unless otherwise indicated. The product may have a maximum continuous length, this will be indicated in the specifications on the product page. There are also some products that are sold by the metre or shorter lengths. If this is the case, it is indicated in the title of the product.

The amount of cord you require for a specific bracelet or other knotting pattern depends on the specific knotting technique. Find your preferred knot in the Matchmaker and calculate how many metres you need. A commonly used knotting technique is the Cobra Weave. For this knotting pattern you need around 13 cm of cord for each cm of bracelet.

We try our best to always have all products in stock. In case a product is temporarily sold out, it is not possible to pre-order this product or place a reservation. As soon as the product is back in stock, this is added to the stock of our webshop. When you are subscribed to our back in stock notification, you will receive an email for the desired product.

You can find knotting patterns in the tutorial section on our blog and combine your favourite colours in the MatchMaker. Don't forget to subscribe to our YouTube channel.

Already completed an order, but still want to add something? That's no problem. You can place an additional order and then choose the option "Collect from our warehouse in Krimpen a/d IJssel" in the shipping methods. This way, you won't pay any extra shipping costs. Don't forget to indicate in the comments field that this order should be added to another order, with the existing order number.

Please note that if your order has already been processed or shipped, this is no longer applicable.

The 'on hold' status refers to an internal process during order picking. For example, when we are waiting for a product from our warehouse, the order is temporarily placed on hold. This is nothing to worry about, your order will be picked back up later.

This means the customer service has been in contact with you and we are waiting for a response from you regarding the progress of the order. Did you not receive a message from us? Please check your spam box. Is there no message from us there either? Then please contact our customer service.

This means that no payment has yet been received for the order. Have you already transferred the amount? Especially for international transfers it can take a few days before the amount is received. Have you already paid via another payment method than bank transfer? Please contact our customer service to find out what is going on.

When you need your order urgently, it is best to choose the shipping methods UPS Saver or UPS Express. You can expect your order within 1 business day after we have transferred the package to UPS.

Preparing your order in our warehouse usually takes 1 to 3 business days. You receive a shipping confirmation by e-mail with a tracking link when the order is ready for shipping. After that, please take into account the delivery time of your chosen carrier.

Each order is customized and will be unrolled from the spools we have in stock. How it is delivered depends on the cord you order. In general, cords shorter than 30 metres are delivered as a bundle and cords longer than 30 metres are delivered on a roll, unless otherwise indicated. Exceptions to this are, for example, thin cords such as micro cord and thick cords such as PPM 8 mm, which are delivered on a roll starting at 20 metres. The rolls are made of cardboard.

Please contact our customer service as soon as possible, so that they can cancel your order. Unfortunately, if the order has already been processed, we can no longer cancel it. In that case, you can return the order to us at your own cost once you have received it.

Yes, that is possible. However, there are certain terms. Please contact our customer service within 30 days of receiving your order or fill in the return form. Read more about our return policy and the form.

If you have placed an order but the payment has not been successful, please contact our customer service. They will check whether the order has been received and can help you complete the payment.

Are you placing a private order with us? Then you can use the Klarna Pay Later option. Klarna is a third party that advances the amount you owe us. Klarna will then send you an invoice that you must pay within 30 days. Are you placing a business order with us? Unfortunately, it is not possible to use Klarna in this case, and you must complete the payment before we process the order.

You can find your invoice in your account. Go to your account overview and click on 'my orders'. Here you will find an overview of all orders you have placed using the email address provided. Go to the desired order and select 'view order'. Under the heading 'invoices' you can download the invoice, then select 'print invoice'. If you do not have an account, you can find the invoice as an attachment to the shipping confirmation email.

In the checkout, you could enter the discount code as shown below.

"Online Banking" is a collective name for the payment methods that are processed by us through the payment platform Adyen. Klarna is one of them. So there's no need to worry, you can pay for your order via Klarna.

With both shipping methods, your package will arrive the business day after we hand it over to UPS. With UPS Express you have the certainty that the parcel will be delivered before 12 am, with UPS Saver the parcel can also be delivered later that day.

Please note: this may vary for locations outside Europe or in remote areas.

All shipping costs can be found here. The shipping costs of UPS Saver and UPS Express depend on the total weight of the order. These prices can be found in the checkout.

When you enter your full address and your telephone number, the available shipping methods should appear. Does nothing appear other than 'pick up at our warehouse'? Please contact us, so we can verify this for you.

We ship worldwide with UPS. These shipping costs are weight-dependent. When you add all the desired products to your shopping cart and proceed to the checkout, you should see the shipment options and the applicable shipping costs after entering your full address.